Keypa Privacy Policy

Last Modified: 2013/12/27

This Privacy Policy provides our policies and procedures for collecting, using, and disclosing your information. Users can access the Keypa service (the “Service”) through our applications on devices.

A “Device” is any computer used to access the Keypa Service, including without limitation a desktop, notebook, mobile phone, tablet, or other consumer electronic device. This Privacy Policy governs your access of the Keypa Service, regardless of how you access it, and by using our Service you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy. All of the different forms of data and information described below are collectively referred to as “information”.

1. The Information We Collect and Store

Our aim is to provide you with a secure place where you can keep your sensitive data safely protected from access through others. This includes us. Therefore we don’t save your Master Key (=Password) anywhere and don’t keep any personal information from you as long as you don’t ask us explicit to do so.

Running the Keypa Service it will be inevitable to collect and store some or all of the following information – depending on which parts of the service you use.

Information You Provide

When you set a recovery email address we collect and store this email-address and the information which Keypa box(es) are linked to it.
If you purchase sync packages we collect and store the billing information we get from Google or PayPal (depending on purchase type). If you have privacy concerns consider using anonymous paying methods like prepaid credit cards.

Keypa Boxes

We store the files (= Keypa boxes) you sync to our servers (“Boxes”). Your data are secure and encrypted with highest standard of encryption. We never store the relating Encryption Keys – Passwords. Therefore we are unable to unlock you data and disclose it to others – or help you in case you forget your key(s).

Log Data

When you use the Service, we store date and time stamps associated with transactions and other interactions with the Service.

WE DON”T STORE information from your Device, its software, the Device’s Internet Protocol (“IP”) address, your browser type, the web page visited before you came to our website, information you search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier.


We don’t use any cookies.

2. How We Use Personal Information

We respect your privacy. Knowing that we probably miss out on some marketing possibilities we don’t save any personal information about you if you don’t explicitly ask us to do so.

Please keep in mind that the information provided within the “Me/Profile” section of the Keypa Key-Mail Service is visible to all Key-Mail users you are connected to and us. We don’t have the ability to contact you unless you provide us with a Keypa Mail-ID. Geo-Location Information. We don’t collect any Geo-Location Information. If you save data containing Geo-Location Information (like photos from your device’s camera) in a Keypa box, this information gets encrypted together with the data and is not available to us.

3. Information Sharing and Disclosure

Your Use

Our prime principal is to respect your privacy. Consequently we only collect data needed to run the Services. We do not sell any of your provided data to third parties.

Through certain features of the Service you may have the ability to share some of your information with others.
The only public information is your Keypa Mail profile (if using Key Mail). Any information you choose to share should reflect how much you want others to know about you.

Service Providers, Business Partners and Others

We may use certain trusted third party companies and individuals to help us provide, analyze, and improve our Services (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features). These third parties may have access to your physical data (only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy) but not to the information stored within your files (=Keypa boxes) as they are secure encrypted.

Compliance with Laws and Law Enforcement Requests; Protection of Keypa’s Rights

We may disclose to parties outside data you stored on our servers when we have a good faith belief that disclosure is reasonably necessary to comply with a law, regulation or compulsory legal request.
We won’t remove any encryption as this is impossible for us.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (for example, via a prominent notice within our applications) of any change in control or use of your files, or if either become subject to a different Privacy Policy. We will also notify you of choices you may have regarding the information.

Non-private or Non-Personal Information

We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Service.

4. Changing or Deleting Your Information

Our Services are built in a way that makes it impossible for us to connect stored data to a certain user account we are unable to delete your data from our servers (unless you have provided us with a recovery email address). But you can always change or delete your information yourself and sync the box. All data get physically erased from our server-replications.

5. Community

Our Service may offer publicly accessible community services such as blogs, forums, and wikis. Some of these services may require an account (which is not connected to your Keypa Boxes).
You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account.

Our Website and Applications may include links to other Web sites whose privacy practices may differ from those of Keypa. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

6. Security

The security of your information is important to us. For that reason we keep your information secure encrypted. If you have any questions about security on our website or in our Services, you can contact us via KeyMail (Mail Token and Mail-ID: KeypaSupport) or via Email (

7. Contacting Us

If you have any questions about this Privacy Policy, please contact us via KeyMail (Mail Token and Mail-ID: KeypaSupport) or via Email (

8.Changes to our Privacy Policy

This Privacy Policy may change from time to time. If we make changes to this privacy policy we will provide you with a prominent notice within our Applications. By continuing to use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
UNDER NO CIRCUMSTANCES we ever will change our policy in regards to data encryption. We never will keep your data stored in your Keypa-Boxes unencrypted on our servers. We guarantee that we will never connect your data to other entities as long you do not explicitly ask us to do so (like with creating a Mail-ID).